Terms & Conditions
The following terms apply to all "Complete Clothing" services and products. By visiting this website and / or purchasing products from "Complete Clothing", you automatically accept all of our following terms. All terms and conditions can be read below, and if something is uncertain, you can simply contact our customer service and ask for their help and / or clarification.
Orders placed at the current time will not go through and you will get your money back.
We reserve the right to make typos. Please understand that information about products and / or the website may be misleading. This applies to the website, our social media and any advertising.
TERMS AND CONDITIONS OF SALE AND DELIVERY
All prices are stated in Swedish kronor.
The total cost of the purchase will be clear before the final order and will include all costs associated with the purchase, including shipping costs. Any customs or other extra charges are on the buyer of the product.
Receive a order
Your order begins to be processed when we at completeclothing.se have received an approved payment. We then pack your item and send it away with the shipping method that the customer has chosen in advance. This usually happens within 5 working days. Delivery time varies depending on which shipping method you have chosen.
Usually the item will be sent from us no later than 5 working days after the order is received. For pre-orders, an expected delivery time is stated in the product information. Remember that this information is only preliminary, and delivery can come both earlier or later than the registered date. If the product is not in stock, the customer will be contacted via email.
We at Complete Clothing have the opportunity to send your item via several different companies. The cost of shipping depends on which shipping method you choose when you order your item.
Payment is made before the order is handled via us at completeclothing.se. No orders will be packed or shipped before payment is approved.
Completeclothing.se processes personal data in accordance with the Personal Data Act (PuL). Information that can be linked to you as a person will never be available for other activities or linked to other, external registers.
When you shop at Completeclothing.se, the payment is processed by Mondido Payments, which is a secure electronic payment solution for Visa and MasterCard / Eurocard. All card information is stored in accordance with the card network's regulations. SLS / TSL - Security and credit card information All credit card information is handled securely on a secure https page and transmitted with newer versions of TLS.
The whole page is encrypted SSL. If you are on a website where it says https in the address bar, all traffic between you as a visitor and the server you communicate with is encrypted. This makes it very difficult to eavesdrop or manipulate the information sent between you and SSL thus provides a much higher security than an unencrypted http connection.
PROCEDURES FOR RETURNS OF GOODS
If you wish to cancel an item, the following applies:
The customer must contact email: firstname.lastname@example.org and explain why the order should be canceled. (Valid regardless of whether the order has been sent or not)
If the order has been received, the product must be in the same condition as it was delivered. If the product is damaged in any way or is not in new condition, the return will not be approved.
The customer is responsible for all costs regarding the return.
If there is a defect in the product, you should within a reasonable time after you discover it, notify Completeclothing.se in writing or orally about the defect. Completeclothing.se will then give you information on how to proceed. The rules regarding complaints can be found in the Consumer Purchase Act.
If you as a consumer ordered a package from us, and do not pick up your item on time, the package will after a certain time be sent back to us at completeclothing.se.
If this happens, you as a customer get the money back for the goods you bought, but you will have to pay a fee to us at completeclothing.se. The fee is SEK 300. If unexpected extra costs are added, the fee, which you as a consumer must pay, may also change.
Right of withdrawal
The right of withdrawal is valid for 14 days from the time you as the buyer received the product. If you want to cancel the purchase, you return the item in a substantially unchanged condition and you will get it back you have paid for the item, including the shipping cost from completeclothing.se to you. The customer is responsible for return shipping.
You as a consumer are responsible for the return shipping and any extra costs that occur during the return. For detailed information, see the return slip (which is attached to the shipment).